About Us

About Us

Folding Bike Warranty

LIMITED WARRANTY

All Allen Sports bicycles and framesets sold through, and assembled by an authorized Allen Sports dealer are subject to the following terms, conditions and limitations. R. A. Allen Co., Inc. grants each original buyer of an Allen Sports bicycle or frameset a non-transferable warranty subject to the following limitations, terms and conditions that states when new this bicycle or frame set is free of defective materials and workmanship.

 

    Lifetime Summary Coverage (Subject to limitations, terms and additional conditions explained below)

        •All Allen alloy and steel frames are warrantied for the lifetime of the original retail buyer.  If at the time of warranty, Allen Sports does not have available an equivalent frame,  the consumer may be offered a similar value substitute.

 

    One (1) Year Summary Coverage (Subject to limitations, terms and additional conditions explained below)

        •All Allen forks, parts and components (except wear items such as, but not limited to, tires, tube, and brake pads) are warrantied for 1 year from the date of the purchase of the original retail buyer.  

 

    Five (5) Year Summary Coverage (Subject to limitations, terms and additional conditions explained below)

        •All Allen carbon fiber frames are warrantied for 5 years from the date of purchase of the original retail buyer.  

LIMITED WARRANTY DOES NOT COVER 

•    Improper assembly

•    Improper maintenance

•    Normal wear and tear

•    Installation of components, parts, or accessories not originally intended or compatible with the bicycle as sold

•    Damage or failure due to accident, misuse, abuse, or neglect

•    Labor charges for part replacement or changeover

•    Paint/ finish

ADDITIONAL CONDITIONS

This Limited Warranty is made only to the original owner of this new Allen Sports folding bicycle or frameset as purchased from an authorized Allen Sports dealer, and it shall remain in force only as long as the original owner retains ownership of the Allen Sports folding bicycle or frameset.  This Limited Warranty is not transferable. In order to exercise your rights under this limited warranty, the bicycle or frameset must be presented to Allen Sports, together with a receipt, bill of sale or other appropriate written proof of purchase, which identifies the bicycle or frameset by serial number. Should this bicycle or any part be determined by Allen Sports to be covered by this warranty, it will be repaired or replaced, at the sole option of Allen Sports, which will be conclusive and binding. The original owner shall pay all labor charges connected with the repair or replacement of all parts. Claims made outside the USA may be subject to fees and additional restrictions.  This limited warranty does not apply to normal wear and tear or to claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. This bicycle has not been designed, engineered, distributed, manufactured, or retailed to be equipped with a motor of any kind, for use off paved roads, for uses in trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities, or any similar activities; such uses may damage the bicycle, and can cause serious injury to the rider, and in all cases will void this warranty.

 

USEFUL PRODUCT LIFE CYCLE

Every Allen Sports bicycle or frameset has a useful product life cycle. The length of that useful product life cycle will vary with the construction and materials of the bicycle or frameset, the maintenance and care that the bicycle or frameset receives over its useful product life cycle, and the type and frequency that the bicycle is used. Off-road uses, uses in competitive events, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities and other types of non-standard use can dramatically shorten the useful product life cycle of an Allen Sports bicycle or frameset. Any one or a combination of these conditions may result in an unpredictable failure of an Allen Sports bicycle or frameset that would not be covered by this warranty. All Allen Sports bicycles or framesets should be periodically checked by an authorized dealer for indicators of stress and/or potential failure, including cracks, deformation, corrosion, paint peeling, dents, and any other indicators of potential problems, inappropriate use, or abuse. These are important safety checks and very important to help prevent accidents, bodily injury to the rider and shortened useful product life cycle of an Allen Sports bicycle or frameset.

THIS IS AN INTEGRATED AND FINAL STATEMENT OF THE ALLEN SPORTS LIMITED WARRANTY.  ALLEN SPORTS DOES NOT AUTHORIZE OR ALLOW ANYONE, INCLUDING ITS DEALERS, TO EXTEND ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, ON BEHALF OF ALLEN SPORTS. NO OTHER REPRESENTATION, AND NO STATEMENT BY ANYONE BUT ALLEN SPORTS, INCLUDING A DEMONSTRATION OF ANY KIND BY ANYONE SHALL CREATE ANY WARRANTY REGARDING THIS BICYCLE.  ANY MODIFICATIONS TO THIS AGREEMENT MUST BE IN WRITING.  ALL OF THE REMEDIES AVAILABLE TO THE ORIGINAL OWNER ARE STATED HEREIN. IT IS AGREED THAT ALLEN SPORTS’ LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE NO GREATER THAN THE AMOUNT OF THE ORIGINAL PURCHASE PRICE AND IN NO EVENT SHALL ALLEN SPORTS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.


DETERMINATION

It will be Allen’s sole determination as to what is covered by this warranty and our determination shall be binding and conclusive.
 

DISCLAIMER

All other remedies, obligations, liabilities, rights, warranties, express or implied, arising from law or otherwise, including but not limited to, any claimed implied warranty of merchantability, any claimed implied warranty arising from course of performance, course of dealing or usage of trade, and any claimed implied warranty of fitness, are disclaimed by Allen Sports and waived by the original owner. Some states, jurisdictions, countries, provinces, do not allow some or all of the limitations set for herein, or the exclusion or limitation of incidental or consequential damages. If any provision is found unenforceable, only that provision shall be stricken and all others shall apply. This limited warranty does provide the original owner with certain legal rights and recourse and the original owner may possess other rights or recourse, depending on the state, jurisdiction, country or province.